No bronze, silver, or gold tiers. No paying more for the security that should have been there anyway. Everyone we work with gets the complete foundation below, from day one, whether you are a smaller team or several hundred strong.
And it is all of it, or none of it. This isn't something we are prepared to half-do. We only work with businesses that want everything done properly, with nothing left out, because a breach on our watch reflects on us as much as on you. The stakes are too high to play games with, so if you are hoping to cut corners on security, we are honestly not the right fit, and we would both be better off knowing that now.
It is also how we keep the service this sharp. We set every client up the same proven way and get exceptional at that one way, rather than spreading ourselves thin across dozens of different setups. Doing one thing brilliantly, over and over, is what makes our response times, our support, and our pricing possible.
Identity & Access
Who can sign in, from where, and how you're covered if a password leaks.
- Your Own Identity. Everyone signs in as themselves, protected by MFA, so a stolen password alone gets nobody in.
- Conditional Access. Sign-ins allowed only from approved locations and compliant devices.
- Hardened Microsoft 365. Your tenant locked down properly, not left on risky defaults.
Devices
Every device set up, secured, and kept current, from laptops to printers.
- Managed Devices. Every device enrolled in Intune, set up the same way and managed remotely.
- Hardened & Encrypted Devices. Locked to security baselines and fully encrypted, wiped remotely if lost.
- Patched & Up to Date. Windows, apps, firmware and drivers patched daily.
- Print & Scan to Email. Automated, location-based printer deployment and secure scan-to-email across your devices.
Email
Your inboxes filtered, your domain protected, your signatures consistent.
- Email Filtering. Phishing, spam and malicious attachments stopped before the inbox.
- Email That Can't Be Faked. SPF, DKIM and DMARC kept right so nobody can spoof you.
- Consistent Email Signatures. Company-wide signatures managed centrally and on-brand.
Protection & Recovery
Threats watched around the clock, and your data recoverable when it counts.
- Defender on Every Device. Malware and ransomware caught and isolated before it spreads.
- Web Filtering. Dangerous and risky sites blocked automatically, on any network.
- 24/7/365 SOC. A security operations centre watching your accounts and devices around the clock.
- Backups That Work. Data backed up and regularly proven recoverable.
Your People & Admin
Your team protected, and the day-to-day admin handled.
- Trained, Tested People. Your team trained and tested with realistic phishing simulations.
- Team Changes Included. Starters and leavers fully set up or offboarded, with no gaps left open.
- Asset Register & Reporting. Every device tracked, with reports and a portal so you always know what you have.
Support & Strategy
Help whenever you need it, and a plan for where you're heading.
- Unlimited Support. Log as many tickets as you need, by portal, email or phone.
- Guaranteed Response Times. Critical issues in 1 hour, high priority in 2, email under 15 minutes on average.
- Virtual CTO. Strategic input on where your technology should be in 12 months, not just today.
Here is what ties all of this together: mindset. Just like the dive, extraordinary outcomes only come when every part is done properly, with nothing left out. Everything above is that same mindset applied to your technology. It is also why our incentives line up with yours: a traditional break/fix company makes more money the more problems you have. We are the opposite. We are at our most profitable when everything just works and nothing goes wrong, so we run your IT so well that you hardly ever need to contact us.
